Reach Readers

Deep Dive Into Building Relationships With Readers (101)

*️⃣ This course is for anyone who works with readers in any capacity. It is taught by NoveList co-founder, Duncan Smith! Duncan shares his time-tested readers’ advisory methods, the goals to strive for in every conversation with a reader, and how to create a lasting connection between your organization and your community based on the value you provide to readers.

*️⃣ Conversations are the heart of connecting readers to the books they want and need. These conversations can be one of the most rewarding parts of your work... or one of the most challenging! In this course, learners will advance their readers’ advisory skills by learning how to assess a reader’s interests, evaluate titles suggested to a reader, and review the reader’s reaction to these titles. Then, learners will get the chance to practice their new skills through real-world experience, by suggesting titles for real readers.

*️⃣ This course will help add context to reader conversations by expanding strategies for discovering books that connect with a reader's interests, increasing the readers’ appreciation for the value of reading, and maximizing a reader’s ability to share their reading with others.

*️⃣ Here are the core skills you will learn in this course:
- The five readers’ advisory goals you should strive to meet in every conversation with a reader.
- How to increase awareness of and appreciation for the role reading plays in the life of the reader.
- How to create a lasting connection and relationship between your organization and your community based on the value you provide to readers.

*️⃣ This course will take the average learner about 5 hours in total to complete.

Group rates are available:
20% off for 3-25 seats
30% off for 26-49 seats
40% off for 50-99 seats
Ask us if you need more than 100 seats.

To take advantage of a group rate, email

*️⃣ Course format:
This course consists of five lessons: four self-paced lessons and one live session. You must complete all five lessons to get your certificate of completion.

You have 24/7 access to all the lessons in this course, and they can be completed at your own pace. These lessons consist of multiple smaller units featuring videos with closed captions, activities, assignments, and short, automatically graded quizzes. Finish all the lessons to receive your course completion certificate.

*️⃣ Course instructor:

Duncan Smith, a founder of NoveList, currently serves as EBSCO Information Service’s Chief Strategist for Public Libraries. He was General Manager of the NoveList Division for more than 25 years. This course is based on the readers’ advisory workshop he conducted across the US and internationally. The idea for NoveList emerged out of learner reactions to his early training sessions. Duncan received the Margaret Monroe Award for Library Adult Services in 1997 for his research and teaching as well as the founding of NoveList. He has continued to be fascinated by readers and what they do with books!

*️⃣ Last updated: January 2023

Course Instructor: Duncan Smith Estimated completion...: 5 hours

  • Welcome to the course!
  • Lesson One
  • What We Know About Readers
  • Lesson Two
  • Building A Connection With Readers
  • Lesson Three
  • Expanding A Reader’s Understanding
  • Using Advanced Reference Strategies in Reader Conversations
  • LESSON FIVE - Attend a Live Class
  • Live Session with Duncan on Tuesday, May 2nd, 2023, at 2 pm ET
  • Complete the survey
  • Post-Course Survey
Completion rules
  • All units must be completed
  • Leads to a certificate with a duration: Forever