Reach Readers

Actively Anti-Racist Service to Readers (103)

*️⃣ This course is for anyone who works with readers in any capacity. Providing robust readers’ advisory service that values equity, diversity, and inclusion principles is essential to anyone working with readers. But moving from being a neutral, well-meaning organization to an actively anti-racist organization requires a deeper understanding of systemic racism.

*️⃣ In this course, you'll learn the action steps needed to provide actively anti-racist reader services. You'll also come away with tangible skills to build enthusiasm for reading and discovering diverse books and to incorporate Equity, Diversity, and Inclusion principles in all interactions with readers.

*️⃣ Here are the core skills you will learn in this course: - What it means to be anti-racist. - How to incorporate the concept of Windows, Mirrors, and Sliding Glass Doors in collection development. - Ability to discover, purchase, and promote diverse titles and decolonize your collection development. - Ten action steps your organization can take to become actively anti-racist in service to readers. - How to address bigotry directly in your work and interactions with community members.

*️⃣ This course will take the average learner about 4 hours total to complete.
Group rates are available:
20% off for 3-25 seats
30% off for 26-49 seats
40% off for 50-99 seats
Ask us if you need more than 100 seats.
To take advantage of a group rate, email

*️⃣ Course format: This course consists of three lessons: two self-paced lessons and a third live session. You must complete all three lessons to get your certificate of completion. You have 24/7 access to the first two lessons in this course, and they can be completed at your own pace. These two lessons consist of multiple smaller units featuring videos with closed captions, activities, assignments, and short, automatically graded quizzes. Finish lessons one and two at your own pace, and then attend a live, interactive session with your course instructors to receive your course completion certificate.

*️⃣ Course instructors:

Robin Bradford is a collection development librarian in Washington State. During her 30 years of library life, she has been recognized for service to readers, genre readers especially, from institutions like Library Journal to RWA’s Cathie Linz Librarian of the Year in 2016. Robin is a book addict and has a long-time dedication to helping others discover a love of reading. She has earned a BA and MA in English, an MS in Library Science, and a Juris Doctor, but has found a home in building reader-focused, popular collections in public libraries. She has worked with authors to help get their titles into these collections, with librarians to push for equal treatment of genre fiction, and with readers to find their favorite authors on their library's shelves.

Becky Spratford [MLIS] is a Readers' Advisor in Illinois specializing in serving patrons ages 13 and up. She trains library staff all over the world on how to match books with readers through the local public library. She runs the critically acclaimed RA training blog RA for All and is the author of The Reader’s Advisory Guide to Horror, Third Edition [ALA Editions, 2021]. You can follow Becky on Twitter @RAforAll.

*️⃣ Last updated: October 2022

*️⃣ This course is designed for professionals in the United States, Canada, Australia, and New Zealand.

Course Instructor: Becky Spratford and Robin Bradford Estimated completion...: 4 hours Course Level: Two

  • Welcome to the course!
  • Lesson One
  • Anti-Racist Collection Development
  • Lesson Two
  • Anti-Racist Service to Readers
  • Lesson Three - Attend a Live Class
  • Live Session with Robin & Becky on Thursday, January 19th, 2023, at 2 pm ET
  • Live Session with Robin & Becky on Monday, April 17th, 2023, at 5 pm ET
  • Live Session with Robin & Becky on Tuesday, July 25th, 2023, at 10 am ET
  • Live Session with Robin & Becky on Wednesday, September 20th, 2023, at 12 pm ET
  • Complete the survey
  • Post-Course Survey
Completion rules
  • You must complete the units "Anti-Racist Collection Development, Anti-Racist Service to Readers, Post-Course Survey"
  • Leads to a certificate with a duration: Forever